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Most frequently asked questions

  • Once you have entered your bank details, it is very easy to receive your payments! Your ride can be… Once you have entered your bank details, it is very easy to receive your payments! Your ride can be confirmed in one of the following ways: By entering your passenger’s booking code into your BlaBlaCar account. By waiting 7 days for the money to be automatically transferred. If a passenger has already confirmed themselves that they have travelled with you You can request your funds from your Dashboard: ·        You…

  • After signing up, you are asked to enter and verify your mobile phone number, a simple and essential… After signing up, you are asked to enter and verify your mobile phone number, a simple and essential step to access all BlaBlaCar services. Verifying your number is free and very fast, just follow the steps! · Enter your mobile number on the verification page· · You instantly receive a SMS containing a 4-digit code · Enter this code on the verification page, validate it… and that's it! Verify your number now!  

  • Online booking is only available on certain routes, and is not available for rides under 50 miles in… Online booking is only available on certain routes, and is not available for rides under 50 miles in total distance. If the ride you want to book starts within an area that is eligible for online booking, but ends in a city that is situated outside of this area (or vice versa), then the ride will not be eligible for online booking. For rides that are not eligible for online booking, you can reserve your seat on the ride by contacting the driver directly. For these rides, you can contact…

  • Offering a ride on BlaBlaCar is really easy! Register for free to become a member of the community. Publish… Offering a ride on BlaBlaCar is really easy! Register for free to become a member of the community. Publish your ride by clicking on Offer a Ride. You then give the details of your ride, as follows: Step 1 → Your itinerary ·       Choose the departure and arrival cities, giving precise departure and arrival points. ·       Indicate whether or not you'll take highways. ·       Add…

  • Don’t worry! There are several other ways for you to receive your payment: Your passenger… Don’t worry! There are several other ways for you to receive your payment: Your passenger can confirm themselves that this ride has taken place on their BlaBlaCar profile (all they need to do is go to their booking and click on “I travelled with…”. You can get back in touch with your passenger after they have consulted their email, SMS, or BlaBlaCar profile so that they can give you the code You can also wait for your payment to arrive automatically…

  • You created your profile on BlaBlaCar and you cannot use your phone number because it is linked to another… You created your profile on BlaBlaCar and you cannot use your phone number because it is linked to another profile? We have developed a simplified procedure to help you recover your phone number. Enter it here. If the following error message is displayed after entering your number, click on the link titled “Recover this number”: “Phone number 07xxxxxxxx is already linked to profile a*****z@xxxxx.com …Recover this number to link it to your account.” Then…

  • An unexpected situation can always occur! Do you need to cancel your booking due to unforeseen circumstances? Cancel… An unexpected situation can always occur! Do you need to cancel your booking due to unforeseen circumstances? Cancel your booking on the site, by going to your Dashboard and then clicking on "Bookings". The sooner you cancel, the better! If you cancel your booking, you will be refunded according to the time at which you cancel, relative to the departure time: - If you cancel more than 24 hours before departure: You receive a full refund, excluding the booking fees. - If you…

  • To find a rideshare, all you need to do is go to the home page and use our search engine to enter your… To find a rideshare, all you need to do is go to the home page and use our search engine to enter your city of departure, your city of arrival and the date of your departure. All the available rides offered by BlaBlaCar drivers are automatically displayed for you. To avoid any misspellings, it is recommended that you select the town or city from the list of suggested results. If you do not specify the date of your ride, then you will find all of the rides that are offered on this route. Find…

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