Frequently Asked Questions

Have you encountered a technical problem?

Our site is constantly evolving, and even after all the attention and care we put into its proper function, there can be bugs and glitches that get in the way.

We try hard, but we cannot be everywhere at once. Since you, as the members, are the ones testing the limits of every feature through your use of the site, we rely on each piece of feedback to improve our user experience.

If you encounter the slightest glitch, display error or recurring issue please do not hesitate to inform us about it so that we can fix the problem as quickly as possible.

Your opinion is so important to us, so please let us know your issue in as much detail as possible.

Not found the answer you were looking for? Contact our Member Relations team